Help & Support

Questions, answered

Everything you need to know about how Sartorial works - from outfit recommendations and your Digital Wardrobe to privacy and personalisation.

Recommendations

Sartorial analyses each product image to understand its visual character - colours, textures, patterns, and silhouette. When you save or browse items, we learn what visual qualities appeal to you and surface new pieces that share those qualities. There are no rigid style labels; the system works directly from what you respond to.

The For You page draws on everything Sartorial knows about your taste - the products you have browsed, saved, and added to your Wardrobe. It refreshes as your interactions grow, so the more you use Sartorial the more accurately it reflects your style. You can also retake the style quiz at any time to give the system a clearer starting point.

Your Account & Features

The Digital Wardrobe is a personal catalogue of items you already own. Once you add a piece, Sartorial uses it as a reference point when generating recommendations - helping you find new items that slot into what you already have, rather than suggesting things that duplicate or clash with your existing wardrobe.

No account is required to browse brands and products. Creating a free account unlocks personalised recommendations on your For You page, the Digital Wardrobe, saved items, and the style quiz - all features that improve the more Sartorial learns about your taste.

Yes, Sartorial is completely free to use. Browsing, recommendations, the Digital Wardrobe, and every other feature are available at no cost. There are no premium tiers, hidden fees, or paywalls.

Clicking "Shop Now" takes you directly to the official website of the brand where you can purchase the item. Sartorial is part of affiliate programmes with these brands, which means we may earn a small commission on purchases made through our links - at no extra cost to you. This support helps us continue developing Sartorial and improving the experience for everyone.

Privacy & Data

Personalisation is based on your in-app interactions: the products you view, save, and add to your Wardrobe, and the preferences you express in the style quiz. We do not sell your data to third parties or use it for any purpose outside improving your Sartorial experience. For more details, see our Privacy Policy.

Yes. You can retake the style quiz at any time from your profile to give the recommendation engine a fresh starting point.