Terms of Service

Welcome to Sartorial (“we,” “us,” or “our”). Sartorial is operated by Vladislav Ivanov, contactable at contact@sartorial-design.com. By accessing or using the Sartorial platform, available at sartorial-design.com (the “Service”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using the Service.

If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service following any updates to these Terms constitutes your acceptance of those changes.

These Terms apply to all visitors, registered users, and any other persons who access or use the Service.

Sartorial is a fashion discovery platform that helps users explore and discover clothing and accessories from a wide range of brands and retailers. Our Service includes machine learning-powered features to provide personalised outfit recommendations, visually similar item suggestions, and complementary pairing suggestions.

Additional features available to registered users include a digital wardrobe for tracking items you own, a wishlist for saving items of interest, and a style quiz to inform your personalised recommendations.

The Service is provided free of charge to users. Sartorial generates revenue through affiliate commissions earned when users make purchases via our links, as further described in Section 8.

To use the Service, you must meet the following requirements:

• Age: You must be at least 16 years of age. If you are under 16, you must not use the Service. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If you become aware that a person under 16 has created an account, please notify us at contact@sartorial-design.com.
• Accurate information: You must provide accurate, current, and complete information when creating your account and must keep this information up to date.
• One account per person: You may only maintain one account. Creating multiple accounts to circumvent restrictions or for any other purpose is prohibited.
• Lawful use: You must be able to form a legally binding agreement with us. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

Product information displayed on Sartorial - including prices, availability, descriptions, sizes, and images - is sourced from third-party retailers and brand partners. While we endeavour to keep this information current, we cannot guarantee its accuracy, completeness, or timeliness.

• Pricing: Prices displayed on Sartorial are for informational reference only. The actual price charged at the time of purchase is determined by the retailer and may differ from the price shown on our platform.
• Availability: Items displayed may no longer be available, may be out of stock, or may not be available in your size or region. We make no guarantee of availability.
• Accuracy: Sartorial does not warrant the accuracy of product descriptions, materials, dimensions, or any other product information provided by third-party retailers.

Sartorial participates in the CJ Affiliate programme (operated by Epsilon International UK Ltd) and may earn a commission when you click a product link and subsequently make a purchase on the destination retailer's website. This commission is paid to us by the retailer and does not affect the price you pay – you will pay the same price as if you had visited the retailer's website directly.

Product selection and the ordering of recommendations on Sartorial are determined by our editorial judgement and machine learning algorithms, and are not influenced by the existence or value of any affiliate relationship. Our goal is always to surface items we genuinely believe are a strong match for your style.

CJ Affiliate uses tracking technologies (cookies, pixels, and scripts) on this site to attribute purchases and measure link performance. These technologies are only activated with your consent. For full details on what data is collected, how it is used, and how to opt out, please refer to our Privacy Policy.

Sartorial uses automated machine learning systems to generate personalised outfit suggestions, similar item recommendations, and curated feeds. These recommendations are based on visual analysis of product imagery, your style quiz responses, and your interaction history on the platform.

The Digital Wardrobe feature allows you to mark items as owned and optionally add personal notes. Any content you add to your Digital Wardrobe (including notes and item selections) remains yours.

• Anonymised analytics: We may use anonymised, aggregated usage data from the Digital Wardrobe feature (such as how many users own a particular item) to improve recommendation quality. This data is stripped of all personal identifiers and cannot be linked back to you.
• Personal notes: Any personal notes you add to wardrobe items are stored privately and are not shared with third parties or used in any way beyond providing the wardrobe feature to you.
• Data export: You may request a copy of your wardrobe and wishlist data in a machine-readable format (JSON or CSV) at any time by contacting us at contact@sartorial-design.com.
• Account deletion: All wardrobe data - including item selections and notes - will be permanently deleted when you delete your account. We recommend exporting your data before deletion.
• Feature discontinuation: We reserve the right to modify or discontinue the Digital Wardrobe feature at any time. If we discontinue the feature, we will provide reasonable notice and delete associated data in accordance with our Privacy Policy.

Without limiting the foregoing, Sartorial expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement
• That the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components
• That the accuracy, completeness, or timeliness of product information, pricing, or recommendations will meet your requirements
• That defects in the Service will be corrected
• That the quality, safety, or legality of products available through third-party retailers will meet your expectations
• That any advice, guidance, or recommendations obtained through the Service are reliable or suitable for your individual circumstances

No oral or written information or advice given by Sartorial or any of its representatives shall create any warranty not expressly stated in these Terms.

Without limiting the above, Sartorial shall not be liable for:

• Third-party retailer issues: Any issues arising from purchases made on third-party retailer websites accessed via Sartorial links, including but not limited to product quality, non-delivery, incorrect items, returns, refunds, or payment disputes.
• Reliance on recommendations: Any loss, damage, or dissatisfaction arising from reliance on outfit suggestions, recommendations, or other content generated by our machine learning systems.
• Inaccurate product information: Any loss resulting from inaccurate pricing, availability, or product descriptions sourced from third parties.
• Service interruptions: Any loss resulting from temporary or permanent unavailability of the Service, whether due to maintenance, technical failure, or any other cause.
• Data loss: Any loss of wishlist items, wardrobe data, or other user-generated data resulting from technical failures, account termination, or service discontinuation.

In all cases, Sartorial's aggregate liability to you for any claims arising out of or relating to these Terms or your use of the Service shall not exceed the total amount you have paid to use the Service. As the Service is provided free of charge, this means our aggregate liability is zero (£0 / $0) to the maximum extent permitted by applicable law.

Some jurisdictions (including certain US states) do not permit the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law. Nothing in these Terms is intended to override any non-waivable statutory rights you may have under the consumer protection laws of your jurisdiction.

You agree to indemnify and hold harmless Sartorial from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising directly from:

• Your deliberate or fraudulent misuse of the Service
• Your knowing violation of these Terms or any applicable law
• Your violation of any third party's rights, including intellectual property rights

This indemnification obligation does not apply to the extent that a claim arises from our own negligence, fault, or breach of these Terms. For EU/UK consumers, this clause applies only to the extent permitted by applicable consumer protection law.

Your use of Sartorial is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Your personal information is collected and processed as described in the Privacy Policy, on the lawful bases set out there (including contract performance, legitimate interests, and consent where applicable).

The Privacy Policy describes in detail how we collect your information, how we use it to generate personalised recommendations, how we share it with third parties (including affiliate partners and infrastructure providers), and what rights you have over your data. We encourage you to read the Privacy Policy carefully.

In the event of any conflict between these Terms and the Privacy Policy with respect to the handling of personal data, the Privacy Policy shall prevail.

If you are a California resident, the Privacy Policy includes details of your rights under the CCPA/CPRA, including how affiliate tracking data shared with CJ Affiliate is handled.

Sartorial reserves the right to modify, expand, reduce, suspend, or permanently discontinue any part of the Service at any time, with or without notice. This includes the right to:

• Add, change, or remove features and functionality
• Change the brands, products, or content available on the platform
• Alter recommendation algorithms and personalisation logic
• Suspend access to the Service for maintenance, upgrades, or other operational reasons
• Permanently discontinue the Service

Sartorial shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service or any part thereof.

We may revise these Terms at any time by updating this page. The “Last updated” date at the top of this document will reflect the date of the most recent revision.

Where we make material changes to these Terms - that is, changes that significantly affect your rights or obligations - we will use commercially reasonable efforts to notify you by:

• Sending an email notification to the address associated with your registered account
• Displaying a prominent notice on the Service for a reasonable period

For material changes, we will give you at least 30 days' notice before the revised Terms take effect. During this notice period, you may terminate your account if you do not agree with the changes. If you continue to use the Service after the revised Terms take effect, you are agreeing to the updated Terms. If you do not agree, you should stop using the Service and delete your account from your profile settings before the changes take effect.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Before initiating any formal dispute resolution, we encourage you to contact us in the first instance at contact@sartorial-design.com to allow us the opportunity to resolve your concern informally. We will use commercially reasonable efforts to resolve any complaint within a reasonable time.

Any disputes that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sartorial with respect to your use of the Service, and supersede all prior and contemporaneous agreements, representations, and understandings between you and Sartorial relating to the Service.

Any failure by Sartorial to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision, nor shall it prevent Sartorial from enforcing that right or provision at a later time. A waiver is only effective if given in writing and signed by an authorised representative of Sartorial.

Sartorial is operated by Vladislav Ivanov. If you have any questions, concerns, or feedback about these Terms of Service, please contact us:

• Operator: Vladislav Ivanov
• Email: contact@sartorial-design.com
• Privacy and data rights enquiries: contact@sartorial-design.com (response within 30 days for GDPR requests)
• Contact form: sartorial-design.com/contact

We aim to respond to all enquiries within 5 business days.